Complaints and concerns received by the Sunflower Association of REALTORS® (SAR) come in many different forms. Some complaints received by SAR do not allege violation of specific provisions of the Code of Ethics nor relate specifically to conduct governed by the Code of Ethics. Some concerns or questions relate to transactions, technical or procedural matters. Often complaints, whether they specifically reference or relate to the Code of Ethics, or not, may be resolved with enhanced communication and a problem solving approach. These ombudsman procedures are designed to provide such an approach in appropriate circumstances.

Information about the program, the process and what the Ombudsman does can be found at these links.

Sunflower Realtors Ombudsman Program
Sunflower Association of REALTORS Ombudsman process
Online Ombudsman Request