If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® association-owned/operated MLS. You may search for a member’s local affiliation here.
Below are several resources to help you understand what filing and processing an ethics complaint and arbitration request entails, and the general process you can expect when filing an ethics complaint or arbitration request through the Sunflower Association of REALTORS®. Contact the association office if you have any questions, or to ensure you have the proper forms required to file a complaint.
Before your file a complaint – This Brochure explains alternatives to consider before filing an ethics complaint, as well as what to expect after filing a complaint.
Code of Ethics – View the current Code of Ethics here. 2017-Code-of-Ethics
BASIS FOR FILING A COMPLAINT
The basis for filing an ethics complaint against a REALTOR® should be an allegation by the complainant that a REALTOR® violated one or more of the Articles of the Code of Ethics. A charge of violating the law or the real estate regulations of the state are not matters that can be considered by the Sunflower Board of REALTORS®. Additionally, monetary damages cannot be awarded to a complainant. Finally, complaints must be filed within 180 days after the facts constituting the matter in question could have been known in the exercise of reasonable diligence.
File an Ethics Complaint using Form # E-1
The Sunflower Association of REALTORS®, Inc. offers several avenues to consider before filing an ethics complaint. The Ombudsman Program facilitates communication between parties by a neutral Ombudsman member. Find out more about this program here
Sunflower Home-buyers/Home-sellers Dispute Resolution.
This program is designed to resolve disputes between buyers, sellers, and real estate brokers/salespeople not otherwise covered under Article 17 of NAR’s Code of Ethics and Standards of Practice. Dispute Resolution reflects an effort to design workable and fair alternatives to civil litigation.
REQUESTS FOR ARBITRATION
In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.
File a Request and Agreement to Arbitrate using Form #A-1
Download key arbitration forms here.
All Complaints and/or Requests for Arbitration must be emailed to:
Linda Briden, CEO
Sunflower Board of REALTORS®
Or delivered to:
Linda Briden, CEO
Sunflower Association of REALTORS®
2130 SW 37th
Topeka, KS 66611
Sunflower Association of REALTORS®, Inc
Statements of Professional Standards Policy